Metric Centric monitors and measures the customer
perception and marketplace performance
of private equity-owned businesses.

Our Story Starts With A Lesson Learned

We have led some of the largest digital media and online marketing programs across various industries. Challenges and successes brought us to a key lesson learned: the secret to winning in ANY marketplace is to understand the target audience so well that the product or service fits them perfectly — and therefore sells itself. We were surprised to learn that many business leaders were unaware of how customers perceived their businesses. These decision-makers lacked the proper customer sentiment data and insights needed to align business strategies. With the evolution of social media monitoring and data analytics, we now have the tools to fully understand customer behavior and the entire buyer’s journey. We can identify disruptions before they become major business problems. We engineered Metric Centric to serve that need.

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