Critical Thinking

When Everyone Has AI, Judgement Becomes the Advantage

By Michael B. SneadBusiness Advisor @ Metric Centric Imagine a company that manufactures smart home security cameras. Over the past month, customer complaints about cameras unexpectedly disconnecting from Wi-Fi have started climbing. An AI platform analyzes thousands of customer reviews, support tickets, Reddit discussions, and online forums. It identifies a growing pattern: customers are frustrated […]