Metric Centric

Insight March 14, 2026

The Synthetic Authority Problem: What Do LLMs Actually Know?

The Synthetic Authority Problem: What Do LLMs Actually Know? Contributing Author: George Assimakopoulos – Managing Principal @ Metric Centric Millions of people now treat AI systems as if they are all-knowing sources of information. They ask a question, get an answer and assume it’s true. A marketing manager asks an AI assistant to summarize a […]

Insight October 11, 2019

Know Your Baseline

Federal agencies are grappling with how to interpret and implement the latest guidance from the Office of Budget and Management (OMB) in Circular A-11. Section 280 outlines details on how agencies are expected to measure and manage customer experience and improve service delivery for citizens moving forward. More than a footnote in the Federal Registry, […]