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Voice of Consumer Should Lead Product Innovation

Consumer feedback has become the most important factor for delivering an exceptional user...

Article

Consumer Behavior Has Changed

As restrictions around the world ease and consumer spending begins to reappear, the...

Media Coverage

Metric Centric Launches New Federal Agency CX Audit Offering

Quickturn Quantitative Report Provides Baseline Findings Aligned with New Office of...

Article

Curating Consumer Trends

When the term “curate” shifted from the art world to the aisles of Home Goods, a...

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