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Answer Engines
How AI Decides What To Cite (And Why Most Brands Get It Wrong)
Contributing Author: George Assimakopoulos – Managing Principal @ Metric Centric A few weeks ago, I asked three different answer engine platforms the same question: “Who are the top firms in [a specific B2B category]?” The results were revealing. Some well-known brands appeared consistently. Others – equally credible, equally capable – were nowhere to be found. […]
Conversational Data: The Missing Feedback Loop
Conversational Data: The Missing Feedback Loop Contributing Author: George Assimakopoulos – Managing Principal @ Metric Centric A few weeks ago, I asked a simple question to a room full of smart B2B executives: “How do you know what people are saying about your brand?” The answers came quickly – surveys, social listening tools, customer reviews, NPS […]
From Search Engines to Answer Engines – How LLMs Are Changing the Internet
From Search Engines to Answer Engines – How LLMs Are Reshaping the Internet Contributing Author: George Assimakopoulos – Managing Principal @ Metric Centric Valentine’s Day is circled on the calendar, and this year you’ve sworn you’ll get it right. You want to take your wife out for a romantic dinner – candlelight, a great bottle […]