Article

Wall Street vs. Voice of Consumers

Everyone loves a good underdog story when the little guy goes up against the giant and...

Media Coverage

SKI AREA MANAGEMENT (SAM) Magazine partners with Metric Centric to analyze skier conversations online

As winter resorts and destinations look for guidance on what the 2020/21 ski season will...

Article

Voice of Consumer Should Lead Product Innovation

Consumer feedback has become the most important factor for delivering an exceptional user...

Article

Deciphering Customer Intent With Conversational Analytics

We’ve heard the buzzwords: artificial intelligence (AI), natural language processing...

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