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Conversational Data
More Data. Less Clarity.
Contributing Author:George Assimakopoulos – Managing Principal @ Metric Centric At 8:47 on a Monday morning, a marketing executive opens her laptop and starts clicking through dashboards. There is more information on the screen than any executive could reasonably process before lunch. So, she asks the question: What should I care about? That question increasingly defines […]
From Clicks to Questions: How AI Answer Engines Are Rewriting Value, Influence and Decision-Making
Contributing Author: George Assimakopoulos – Managing Principal @ Metric Centric For more than two decades, digital strategy revolved around a simple premise: Get clicks. Clicks became the currency for attention. Attention became the currency for influence. And influence became the currency for business value. Entire industries were built around optimizing this model. SEO teams chased […]
How AI Decides What To Cite (And Why Most Brands Get It Wrong)
Contributing Author: George Assimakopoulos – Managing Principal @ Metric Centric A few weeks ago, I asked three different answer engine platforms the same question: “Who are the top firms in [a specific B2B category]?” The results were revealing. Some well-known brands appeared consistently. Others – equally credible, equally capable – were nowhere to be found. […]
Conversational Data: The Missing Feedback Loop
Conversational Data: The Missing Feedback Loop Contributing Author: George Assimakopoulos – Managing Principal @ Metric Centric A few weeks ago, I asked a simple question to a room full of smart B2B executives: “How do you know what people are saying about your brand?” The answers came quickly – surveys, social listening tools, customer reviews, NPS […]
Surprise, Delight, and the AI Dilemma: How brands can stay remarkable in a predictable world
Contributing Authors: Michael B. Snead – Business Advisor @ Metric Centric George Assimakopoulos – Managing Principal @ Metric Centric For as long as marketing has existed, “surprise and delight” has been one of its most powerful plays. A clever twist. An unexpected perk. A personalized touch that makes someone feel truly seen. These moments spark […]
What Wikipedia Can Teach Us About the Future of AI — and Why Brands Should Pay Attention
Contributing Authors: Michael B. Snead – Business Advisor @ Metric Centric George Assimakopoulos – Managing Principal @ Metric Centric If you were a student in the mid-2000s, you probably remember being told Wikipedia was off-limits. Like the cookie jar you weren’t supposed to touch, it sat at the top of every Google search — tempting, […]
Who’s Watching the Watchers? Your Business Can’t Afford to Look Away
Contributing Authors: Michael B. Snead – Business Advisor @ Metric Centric George Assimakopoulos – Managing Principal @ Metric Centric Not long ago, brand communication was a two-way street: the brand and the customer. You launched campaigns, measured sentiment, refined messaging, and listened through surveys, reviews, and social chatter. But that era is over. Today, every […]
The NEW content mix: Paid, Owned, Earned & now…Learned
Contributing Authors: Michael B. Snead – Business Advisor @ Metric Centric George Assimakopoulos – Managing Principal @ Metric Centric AI is rewriting the rules of visibility. What makes it revolutionary isn’t just speed or scale — it’s the ability to synthesize information and generate answers that never would have surfaced in a traditional Google search. […]
How To Build Structured & Trusted Content for AI Engines
Contributing Authors: Michael B. Snead – Business Advisor @ Metric Centric George Assimakopoulos – Managing Principal @ Metric Centric Readers of the Chicago Sun-Times and the Philadelphia Inquirer were stunned this spring when they opened a summer reading list filled with books that didn’t exist. Of the 15 titles recommended in the May 2025 feature, […]
Generative & Answer Engine Optimization — PR’s New Frontier
Contributing Author – George Assimakopoulos Founder & Managing Principal @ Metric Centric Edelman, the world’s largest PR firm, saw the dynamics of search shifting dramatically and knew its product would have to change — or risk its clients falling behind. With AI-powered tools like ChatGPT, Google Gemini, and Perplexity now delivering direct responses instead of […]
Don’t Just Rank. Be the Answer: Why AEO Matters
Contributing Author – Michael B. Snead Business Advisor @ Metric Centric A simple Google search wasn’t always so simple. Users sifted through pages of results, dodged ads, and carefully inspected links to determine which would provide the answer they were looking for. But the way people are searching is changing — fast. Now, in the […]
How Smart Businesses Thrive In Uncertain Times
“Be fearful when others are greedy and greedy when others are fearful.” – Warren Buffett Right now, fear is rippling across every market. It might feel natural – even prudent – to tighten your belt and pull back on sales and marketing. But when the economy feels shaky and the future uncertain, is cutting […]