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social intelligence

social intelligence

How To Build Structured & Trusted Content for AI Engines

Contributing Authors: Michael B. Snead – Business Advisor @ Metric Centric George Assimakopoulos – Managing Principal @ Metric Centric Readers of the Chicago Sun-Times and the Philadelphia Inquirer were stunned this spring when they opened a summer reading list filled with books that didn’t exist. Of the 15 titles recommended in the May 2025 feature, […]

Generative & Answer Engine Optimization — PR’s New Frontier

Contributing Author – George Assimakopoulos Founder & Managing Principal @ Metric Centric Edelman, the world’s largest PR firm, saw the dynamics of search shifting dramatically and knew its product would have to change — or risk its clients falling behind. With AI-powered tools like ChatGPT, Google Gemini, and Perplexity now delivering direct responses instead of […]

Don’t Just Rank. Be the Answer: Why AEO Matters

Contributing Author – Michael B. Snead Business Advisor @ Metric Centric A simple Google search wasn’t always so simple. Users sifted through pages of results, dodged ads, and carefully inspected links to determine which would provide the answer they were looking for. But the way people are searching is changing — fast. Now, in the […]

How Smart Businesses Thrive In Uncertain Times

“Be fearful when others are greedy and greedy when others are fearful.”     – Warren Buffett  Right now, fear is rippling across every market. It might feel natural – even prudent – to tighten your belt and pull back on sales and marketing. But when the economy feels shaky and the future uncertain, is cutting […]

From Math to Magic: Unleashing Social Intelligence

“The goal is to turn data into information and information into insight.” – Carly Fiorina As organizations and technology evolve, we now have access to insights that were unimaginable just 15 years ago. These insights create tangible business value – whether it’s improving customer retention, boosting engagement and satisfaction, or developing new products and services that address […]

3 Reason To Outsource Social Intelligence

Consumers are talking now more than ever before. Audiences are growing rapidly. Likes are pouring in. Videos are being shared worldwide, and tweets are constantly catching fire across influencers. Through endless different channels, consumers are making their preferences known, but not all organizations are listening. Both B2B and B2C brands engineer specific media strategies to […]

The Differences Between Data Analytics and AI Analytics

In an era of digital transformation, businesses are increasingly relying on data-driven insights to gain a competitive edge. And there are two terms that dominate the conversation: data analytics and artificial intelligence (AI) analytics. While they are closely related, they have distinct differences. So let’s delve into the dissimilarities between these two disciplines and shed […]

Unlock Your Social Listening Potential with ChatGPT

It’s hard to keep up in our fast-paced digital world. You’ve got to keep a close eye on what customers are saying online, who and what they’re paying attention to and where exactly your business fits in that conversation. Obviously, social listening is an essential practice for any business that wants to stay ahead of […]

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