Luxury has a terrible reputation. It starts with the word: The etymology of the word remains rooted in the notion of excess. And excess does reign — from the air miles involved in the annual cycle of fashion “weeks” (perhaps permanently disrupted by ...
As winter resorts and destinations look for guidance on what the 2020/21 ski season will bring, there are only three things that count: Mother Nature (whether it’s COVID or the weather); the government; and customers. To get some perspective on what...
Boutique Hotels Perception Analysis Reveals Consumers Deeply Favor Boutique Hotels September 17, 2020 – Los Angeles – BLLA partnered with research firm Metric Centric to create the most up-to-date consumer confidence report for the boutique hospitali...
WASHINGTON, D.C. –(BUSINESS WIRE) Quickturn Quantitative Report Provides Baseline Findings Aligned with New Office of Management & Budget (OMB) Guidance on Managing Customer Experience and Service Delivery Metric Centric, an advisory practice ded...
Originally published in FOLIO Magazine on July 3, 2018. Author: Nick Giallourakis How tapping into non-traditional sources of information can change the way we do business and create new digital strategies. When I first heard the term “alternative da...