MC Insights
Fresh off the presses! Or whatever the Internet equivalent of that is! Here’s where you’ll find our latest and greatest thoughts on the industry, our clients and whatever sportsball we are currently watching.
Popular tags
- AI analytics
- artificial intelligence
- Audience
- audience data analysis
- audience perception
- B2B
- b2b customer experience
- B2B CX
- B2B Data Analysis
- B2B Data Analytics
- B2B Market Insights
- B2B Market Intelligence
- B2B Market Research
- B2B Marketing
- B2C
- B2G
- Back to the Basics
- Brand
- Branding
- building trust
- business intelligence tool
- ChatGPT
- competitive intelligence tool
- competitive intelligence tools
- consumer behavior
- consumer insights
- consumer perception
- consumer sentiment
- consumer sentiment tool
- Content Marketing
- Conversational Analytics
- Conversational Data
- conversational data analytics
- customer analysis
- customer behavior
- customer data analysis
- customer engagement strategy
- customer experience
- customer feedback metrics
- Customer Focus
- customer perception
- customer perception analysis
- customer sentiment
- cx
- data analysis
- Data Analytics
- data driven business intelligence
- Due Diligence
- due diligence metrics
- e-Listening
- eListening
- Family Business
- FEDERAL AGENCY CX
- GameStop
- Impact Investing
- Influencer Marketing
- johnny depp vs. amber heard
- know your customers
- luxury
- luxury consumer
- market insights
- market intelligence
- Market Research
- Market Strategu
- Market Strategy
- Marketing
- marketplace analysis
- marketplace analytics
- marketplace data analysis
- marketplace metrics
- marketplace research
- marketplace sentiment
- Metric Centric
- natural language processing
- OpenAI
- personalized marketing
- predictive analytics
- Private Equity
- product innovation
- reach amplification
- research and development
- social intelligence
- social listening
- Social Media
- trusted advisor
- voc
- VOC data analysis
- voice of customer
- voice of customer tool
- Voice of the Customer
- voice of the customer tool
We’ve heard the buzzwords: artificial intelligence (AI), natural language processing (NLP), predictive analytics, and even internet of things (IoT). What does this technical jargon really mean for a business struggling to gain a competitive advantage...
Faced with an increasingly turbulent world, it is more important than ever for companies to pay attention to what their consumers are saying about them and use the insights acquired to continually improve and maintain a competitive advantage. B2B org...
As restrictions around the world ease and consumer spending begins to reappear, the buyer’s journey needs to adapt to the next new normal. Even as the COVID-19 crisis continues, consumer behavior has changed with lasting implications. The ripple effe...
The term Customer Experience is used to describe the interactions consumers have with brands, product offerings, price, customer support, website usability, and so on. Today, 84% of organizations are competing on customer experience, with 75% of cons...
We at Metric Centric hope that everyone is staying healthy and safe during the COVID-19 Coronavirus global crisis. We look forward to the day when we can once again meet with our clients in person. Until then, please know that our thoughts and prayer...